GENERAL COVID-19
SAFETY PROTOCOLS
It’s time to roll the dice, shuffle the cards and play the slots. But before you do, please take note of the below safety protocols we’ve put in place.
On entering you must adhere to our covid-19 protocols.
Our casino floors* are exclusive to Rewards Members. Free sign up at the Customer Service Desk.
*Except at Montecasino and Silverstar where a valid ID / drivers licence / passpart is required for Day Card visitors.
Cloth or disposable masks must be worn at all times.
You will be required to complete a medical screening questionnaire.
If your temperature is over 37.5°C, you will undergo evaluation.
Your temperature must be below 37.5°C to access the property.
Sanitise your hands at all entrances and exits.
Maintain social distancing between you and others at all times.
CASINO FLOOR
SAFETY PROTOCOLS
Sanitiser will be available on gaming floors and at tables.
Cash desks, Cash IOs, promo kiosks and Rewards Desks will be sanitised regularly.
Tables, equipment and furniture will be sanitised regularly.
Tsogo Sun Gaming makes use of 70% alcohol-based sanitisers.
Blackjack and Poker will have 3 seats. Roulette will have 4 seats and Baccarat tables will have 2 or 4 seats.
Maintain safe distancing in elevators, a maximum of 3 people allowed.
No call bets will be allowed on mainfloor Tables.
CEO STATEMENT
Let's All Do Our Bit To Make a Difference !
Last updated 01 March 2021
Message from Chris du Toit, CEO of Tsogo Sun Gaming:
Our casinos are now open to entertain you for one more hour under Level 1. That’s one more hour for you to experience all our properties have to offer.
Tsogo Sun Gaming has implemented all the most recent health and safety regulations as required. For your safety, there are restrictions and limitations which will guide many aspects of our operation.
We request that our guests be patient when entering our properties, since screening processes at entrances could slow down access.
Continued vigilance is vital – business owners and the public need to act responsibly so that we can assure government it is not necessary to have further business restrictions in place. Please practice social distancing and follow hygiene protocols which have been put in place for your safety and protection.
Let us continue to stand together as a nation and act responsibly. We look forward to seeing you soon!
All that remains to be said is: “Let us entertain you. It’s what we do!”.
Chris du Toit
For more information about Covid-19, please visit the Department of Health’s online resource portal here.