GENERAL COVID-19
SAFETY PROTOCOLS
It’s time to roll the dice, shuffle the cards and play the slots. But before you do, please take note of the below safety protocols we’ve put in place.
On entering you must adhere to our covid-19 protocols.
Only Rewards Members will be allowed onto casino floors. Free sign up at the Customer Service Desk.
Cloth or disposable masks must be worn at all times.
You will be required to complete a medical screening questionnaire.
If your temperature is over 37.5°C, you will undergo evaluation.
Your temperature must be below 37.5°C to access the property.
Sanitise your hands at all entrances and exits.
Maintain social distancing between you and others at all times.
CASINO FLOOR
SAFETY PROTOCOLS
Sanitiser will be available on gaming floors and at tables.
Cash desks, Cash IOs, promo kiosks and Rewards Desks will be sanitised regularly.
Tables, equipment and furniture will be sanitised regularly.
Tsogo Sun Gaming makes use of 70% alcohol-based sanitisers.
Blackjack and Poker will have 3 seats. Roulette will have 4 seats and Baccarat tables will have 2 or 4 seats.
Maintain safe distancing in elevators, a maximum of 3 people allowed.
Tables, equipment and furniture will be sanitised regularly.
CEO STATEMENT
ALL THAT'S MISSING IS YOU!
Last updated 21 August 2020
Message from Chris du Toit, CEO of Tsogo Sun Gaming:
It has taken some time to get to this point, but we are delighted with the relaxed lockdown regulations at Level 2. We have been in regular contact with our tenants and know just how hard these restrictions have been on their businesses. These changes mean our tenants now have an opportunity to once again earn a living and our guests can enjoy a wider experience when they visit our casinos, restaurants and bars.
For your safety, there are still restrictions and limitations which will guide many aspects of our operation. We request that our guests to be patient when entering our properties, since screening processes at entrances could slow down access.
The measures implemented at our casinos are far beyond anything you will find anywhere else. Prior to the lifting of the alcohol ban, all these procedures were already implemented by our teams as well as our tenants.
Continued vigilance is vital – business owners and the public need to act responsibly so that we can assure government it is not necessary to have further business restrictions in place. Please practice social distancing and follow hygiene protocols which have been put in place for your safety and protection.
Let us continue to stand together as a nation and act responsibly. We look forward to seeing you soon!
All that remains to be said is: “Let us entertain you. It’s what we do!”.
Chris du Toit
For more information about Covid-19, please visit the Department of Health’s online resource portal here.